LETTER FROM CEPT MYSORE.
With
regard to the issue of non receipt of electronic data by the Post
Offices, various reasons noticed by CEPT and the solutions for the same
are furnished below.
Two Script to be run by Post Offices which will solve the upgradation mistakes done by the Post Offices.
Reasons for non receipt of Electronic
data for COD articles
S.No
|
Reason
|
Solution
|
1
|
Non upgradation of ParcelNet software.
|
The ParcelNet update is kept available for downloading by
all the Post offices in ftp site of CEPT at location ftp://ptcinfo.org/Meghdoot7/Updates/. All the
Post Offices have to download and upgrade their software to the ParcelNet
Update.
|
2
|
Non upgradation of the ParcelNet software, successfully.
|
If any errors are being displayed while doing upgradation,
the log folder has to be sent to CEPT for analysis and suitable
solution.
|
3
|
The Delivery Post Offices are changing their office type in
Point of Sale module
|
The Office type of all Delivery Post Offices shoule be
selected as "Post Office" in Point of Sale module. This option is
available for Point of Sale Supervisor
in Environment option).
|
4
|
eCounter Dababase was not upgraded properly
|
An eCounter database script containing all the earlier
scripts is attached herewith. Please cause to run the same in all the Post
Offices.
|
5
|
Booking information is not available in the Central Server,
even though the articles are booked through the system. This can be due to
errors in creation of messages/transmission of messages.
|
The Booking offices have to check the ParcelNet Website on
daily basis and ensure that the articles booked by them on previous day are
reflecting in the Booking MIS report.
If any deviation is there, they need to take up the issue with CEPT,
so that CEPT can provide solution for transmission of data.
|
