Most of the situation we have to face some critical error in our regular work. that may be simple problem but we could not identified, where the problem has occurred.
2. Check whether any counter transactions are pending for verification by the supervisor or Branch adjustments not accounted for.
3. Any operational errors / mistakes were happened in Treasury Module.If the total of Payments for today are exceeded the OB+Receipts today.
4. Check whether Any Cheque issued to counter by treasurer and not acknowledged in counter.
If Problem Not solved. Kindly do one thing you can find out easiest way,
Leave it previous day daily account, Day begin Treasury for Current date. Open daily account on screen, now it will open without error, Do transaction in other modules.
After finished Days work in each and every module separately then check daily account at every time when you complete days work in each branch.
i.e: After complete SB Counter Verification go to treasury module > view HO Summary / Daily Account. If Daily Account opened without error, it means No problem with SB Counter Transaction for the Previous day. Then do the same for POS counter after verification if daily shows the above error, you may find out the problem with Point of sale counter Transaction for the previous day.
After done the work in all modules except Treasury, we think almost complete our day's work because only Minimum amount of problem we have faced in the treasury module compared to other modules.
I have checked TCB(Treasurer Cash Book), verified with cash on hand and when i move to take HO Summary/ Daily Account I was socked it shows an error Cash Figure Comes to Less than '0'. This may due to non receipt of cash from counters or counter Supervisor. Please Check and Prepare the summary afresh.
Once again i have check the cash balance in treasury Module it has More than 1 rupee. i.e Rs.5246
To Overcome this issue Follow the steps:
1. Check whether Submit accounts in all module, in all counters are done properly with Zero Balance
Note: Whether any POS counter operations are done with Forcible shift End by supervisor without incorporating the transactions of the counter.
2. Check whether any counter transactions are pending for verification by the supervisor or Branch adjustments not accounted for.
3. Any operational errors / mistakes were happened in Treasury Module.If the total of Payments for today are exceeded the OB+Receipts today.
4. Check whether Any Cheque issued to counter by treasurer and not acknowledged in counter.
If Problem Not solved. Kindly do one thing you can find out easiest way,
Leave it previous day daily account, Day begin Treasury for Current date. Open daily account on screen, now it will open without error, Do transaction in other modules.
After finished Days work in each and every module separately then check daily account at every time when you complete days work in each branch.
i.e: After complete SB Counter Verification go to treasury module > view HO Summary / Daily Account. If Daily Account opened without error, it means No problem with SB Counter Transaction for the Previous day. Then do the same for POS counter after verification if daily shows the above error, you may find out the problem with Point of sale counter Transaction for the previous day.
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